Fraud Detection in Credit/Debit Card Transactions Using Machine Learning (ML) and Natural Language Processing (NLP)

Indra Reddy Mallela,

Scholar, Texas Tech University, Suryapet, Telangana, 508213, indrameb1@gmail.com

Abstract

Fraud detection in credit and debit card transactions is a critical challenge in the financial industry, given the increasing volume of digital transactions and the sophistication of fraud tactics. Traditional methods, based on rule-based systems, have proven inadequate in addressing the complexity and evolving nature of fraudulent activities. This research explores the use of Machine Learning (ML) and Natural Language Processing (NLP) techniques to enhance the detection of fraudulent transactions in real-time. ML models, including decision trees, support vector machines, and neural networks, are employed to classify transactions as legitimate or fraudulent based on historical data patterns. These algorithms learn from transaction features such as amount, merchant details, geographical location, and frequency of transactions. NLP, on the other hand, is used to analyze unstructured data, such as customer feedback or communication, that could indicate potential fraud. By integrating both structured transaction data and unstructured textual information, the system can better understand complex fraud signals that may otherwise be overlooked. The proposed approach leverages the strengths of both ML and NLP to improve detection accuracy, reduce false positives, and provide a scalable solution that can adapt to new fraud schemes. The results show that the integration of these advanced techniques leads to more efficient fraud detection models, capable of operating in real-time while minimizing the risk to both consumers and financial institutions. This study highlights the promising role of AI-driven methods in revolutionizing fraud prevention in the modern financial landscape.

Keywords

Fraud detection, credit/debit card transactions, machine learning, natural language processing, real-time detection, transaction classification, data analysis, artificial intelligence, financial security, pattern recognition, fraud prevention, unstructured data, predictive modeling, false positive reduction.

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Sayata, Shachi Ghanshyam, Rahul Arulkumaran, Ravi Kiran Pagidi, Dr. S. P. Singh, Prof. (Dr.) Sandeep Kumar, and Shalu Jain. “Developing and Managing Risk Margins for CDS Index Options.” International Journal of Research in Modern Engineering and Emerging Technology 12(5):189. https://www.ijrmeet.org.

Sayata, S. G., Byri, A., Nadukuru, S., Goel, O., Singh, N., & Jain, P. A. “Impact of Change Management Systems in Enterprise IT Operations.” Journal of Quantum Science and Technology (JQST), 1(4), Nov(125–149). Retrieved from https://jqst.org/index.php/j/article/view/98.

Garudasu, S., Arulkumaran, R., Pagidi, R. K., Singh, D. S. P., Kumar, P. (Dr) S., & Jain, S. “Integrating Power Apps and Azure SQL for Real-Time Data Management and Reporting.” Journal of Quantum Science and Technology (JQST), 1(3), Aug(86–116). Retrieved from https://jqst.org/index.php/j/article/view/110.

Dharmapuram, S., Ganipaneni, S., Kshirsagar, R. P., Goel, O., Jain, P. (Dr.) A., & Goel, P. (Dr) P. “Leveraging Generative AI in Search Infrastructure: Building Inference Pipelines for Enhanced Search Results.” Journal of Quantum Science and Technology (JQST), 1(3), Aug(117–145). Retrieved from https://jqst.org/index.php/j/article/view/111.

Ramachandran, R., Kshirsagar, R. P., Sengar, H. S., Kumar, D. L., Singh, D. S. P., & Goel, P. P. (2024). Optimizing Oracle ERP Implementations for Large Scale Organizations. Journal of Quantum Science and Technology (JQST), 1(1), 43–61. Link.

Kendyala, Srinivasulu Harshavardhan, Krishna Kishor Tirupati, Sandhyarani Ganipaneni, Aman Shrivastav, Sangeet Vashishtha, and Shalu Jain. (2024). Optimizing PingFederate Deployment with Kubernetes and Containerization. International Journal of Worldwide Engineering Research, 2(6):34–50. Link.

Ramachandran, Ramya, Ashvini Byri, Ashish Kumar, Dr. Satendra Pal Singh, Om Goel, and Prof. (Dr.) Punit Goel. (2024). Leveraging AI for Automated Business Process Reengineering in Oracle ERP. International Journal of Research in Modern Engineering and Emerging Technology (IJRMEET), 12(6):31. Retrieved October 20, 2024 (https://www.ijrmeet.org).

Ramachandran, Ramya, Balaji Govindarajan, Imran Khan, Om Goel, Prof. (Dr.) Arpit Jain; Dr. Lalit Kumar. (2024). Enhancing ERP System Efficiency through Integration of Cloud Technologies. Iconic Research and Engineering Journals, Volume 8, Issue 3, 748-764.

Ramalingam, B., Kshirsagar, R. P., Sengar, H. S., Kumar, D. L., Singh, D. S. P., & Goel, P. P. (2024). Leveraging AI and Machine Learning for Advanced Product Configuration and Optimization. Journal of Quantum Science and Technology (JQST), 1(2), 1–17. Link.

Balachandar Ramalingam, Balaji Govindarajan, Imran Khan, Om Goel, Prof. (Dr.) Arpit Jain; Dr. Lalit Kumar. (2024). Integrating Digital Twin Technology with PLM for Enhanced Product Lifecycle Management. Iconic Research and Engineering Journals, Volume 8, Issue 3, 727-747.

Subramani, P., Balasubramaniam, V. S., Kumar, P., Singh, N., Goel, P. (Dr), & Goel, O. (2024). The Role of SAP Advanced Variant Configuration (AVC) in Modernizing Core Systems. Journal of Quantum Science and Technology (JQST), 1(3), Aug(146–164). Retrieved from Link.

Banoth, D. N., Jena, R., Vadlamani, S., Kumar, D. L., Goel, P. (Dr) P., & Singh, D. S. P. (2024). Performance Tuning in Power BI and SQL: Enhancing Query Efficiency and Data Load Times. Journal of Quantum Science and Technology (JQST), 1(3), Aug(165–183). Retrieved from Link.

Mohan, Priyank, Nanda Kishore Gannamneni, Bipin Gajbhiye, Raghav Agarwal, Shalu Jain, and Sangeet Vashishtha. 2024. “Optimizing Time and Attendance Tracking Using Machine Learning.” International Journal of Research in Modern Engineering and Emerging Technology 12(7):1–14. doi:10.xxxx/ijrmeet.2024.1207. [ISSN: 2320-6586].

Mohan, Priyank, Ravi Kiran Pagidi, Aravind Ayyagari, Punit Goel, Arpit Jain, and Satendra Pal Singh. 2024. “Employee Advocacy Through Automated HR Solutions.” International Journal of Current Science (IJCSPUB) 14(2):24. https://www.ijcspub.org.

Mohan, Priyank, Phanindra Kumar Kankanampati, Abhishek Tangudu, Om Goel, Dr. Lalit Kumar, and Prof. (Dr.) Arpit Jain. 2024. “Data-Driven Defect Reduction in HR Operations.” International Journal of Worldwide Engineering Research 2(5):64–77.

Priyank Mohan, Sneha Aravind, FNU Antara, Dr Satendra Pal Singh, Om Goel, & Shalu Jain. 2024. “Leveraging Gen AI in HR Processes for Employee Termination.” Darpan International Research Analysis, 12(3), 847–868. https://doi.org/10.36676/dira.v12.i3.134.

Imran Khan, Nishit Agarwal, Shanmukha Eeti, Om Goel, Prof.(Dr.) Arpit Jain, & Prof.(Dr) Punit Goel. 2024. Optimization Techniques for 5G O-RAN Deployment in Cloud Environments. Darpan International Research Analysis, 12(3), 869–614. https://doi.org/10.36676/dira.v12.i3.135.

Khan, Imran, Sivaprasad Nadukuru, Swetha Singiri, Om Goel, Dr. Lalit Kumar, and Prof. (Dr.) Arpit Jain. 2024. “Improving Network Reliability in 5G O-RAN Through Automation.” International Journal of Research in Modern Engineering and Emerging Technology (IJRMEET) 12(7):24.

Sengar, Hemant Singh, Krishna Kishor Tirupati, Pronoy Chopra, Sangeet Vashishtha, Aman Shrivastav, and Shalu Jain. 2024. The Role of Natural Language Processing in SaaS Customer Interactions: A Case Study of Chatbot Implementation. International Journal of Research in Modern Engineering and Emerging Technology (IJRMEET) 12(7):48.

Sengar, Hemant Singh, Sneha Aravind, Swetha Singiri, Arpit Jain, Om Goel, and Lalit Kumar. 2024. “Optimizing Recurring Revenue through Data-Driven AI-Powered Dashboards.” International Journal of Current Science (IJCSPUB) 14(3):104. doi: IJCSP24C1127.

Sengar, Hemant Singh, Nanda Kishore Gannamneni, Bipin Gajbhiye, Prof. (Dr.) Sangeet Vashishtha, Raghav Agarwal, and Shalu Jain. 2024. “Designing Scalable Data Warehouse Architectures for Real-Time Financial Reporting.” International Journal of Worldwide Engineering Research 2(6):76–94. doi:[Impact Factor 5.212]. (https://www.ijwer.com).

Hemant Singh Sengar, Sneha Aravind, Raja Kumar Kolli, Om Goel, Dr Satendra Pal Singh, & Prof.(Dr) Punit Goel. 2024. Ever aging AI/ML Models for Predictive Analytics in SaaS Subscription Management. Darpan International Research Analysis, 12(3), 915–947. https://doi.org/10.36676/dira.v12.i3.136.